We are now over a year and a half into the new operation and we are able to report that growth in Year 2 is on target to be 25% higher than Year 1, with costs being contained.

We are very pleased to report that our “core” activity in respect of claims handling in the Liability Sector is achieving good results and good growth.  We are seeing an increase in general Liability work particularly from Amlin/Chaucer and Lemma (the latter who are now writing a number of Schemes through various Brokerages).

We are pleased to advise that we have been retained on the Towergate Commercial Underwriting Liability Account and we anticipate further growth in that area. 

We have piloted an Immobile Property Validation Scheme with Provident and Chaucer and we have been able to show 25% on average savings against claims presented in respect of Motor Impact claims.  We have had particular success where Highway Authorities/Local Authorities have pursued claims for damage to barriers, Council property etc.  We have been able to show some significant savings on Contractors’ charges where they have submitted invoices based on previously agreed schedule of rates.  We are hoping to launch the Immobile Property Scheme to a wider audience now that we have gathered detailed  statistical data.

The last 12 months have also involved us in a number of significant Commercial losses, several involving large fires where fraud is being alleged.  That has potentially saved Insurers in one case a sum in the region of £500,000.

Recognising that we require the greater depth and spread throughout the UK we have formed a partnering arrangement with Delta Claims/Adjusting Solutions/Fulmar Consulting/Signum (Scotland) to form the “Adjusting Consortium Ltd.”  As The Adjusting Consortium we successfully tendered and presented for Liability work for Fusion, and we are delighted to advise that we have been successful; we are on the Panel and can expect Fusion Liability work going forward.  it is hoped that this will be the first of similar successful tenders.

It is our view that the future of Loss Adjusting lies with the smaller specialist Companies such as ourselves and our Partners.